Windows 10 may ask for a BitLocker recovery key after hardware changes, firmware updates, TPM changes, or repeated boot failures. The key proves that you are allowed to unlock the encrypted drive.
BitLocker encryption protects data by design. Recovery software cannot bypass encryption without the correct password or recovery key, so finding the key is the first step.
Check common key locations in order.
Recover files from an unlocked BitLocker drive after you provide the correct recovery key.
Step 1. Stop writing new data to the unlocked BitLocker partition. Install Deep Data Recovery on another drive if possible.
Step 2. Launch Deep Data Recovery and choose Fast Scan first. Fast Scan is useful after files were deleted from a drive that you can unlock successfully.
Step 3. Select the unlocked BitLocker partition as the scan location. If the original folder is missing, scan the whole partition where it was stored.
Step 4. Wait for the scan to complete. Use file type, name, date, and path filters to narrow the results.
Step 5. Preview the files, select the items you need, and recover them to another disk or external drive.
After unlocking, open several files to confirm access. Store the recovery key separately from the encrypted computer.