How to Fix Desktop Files Missing after Windows 10 Update


Table of Contents
  1. Why desktop files may disappear after a Windows 10 update
  2. Method 1. Check whether Windows signed in with a temporary profile
  3. Method 2. Search the computer for missing desktop files
  4. Method 3. Look in Windows.old after the update
  5. Method 4. Restore desktop files from File History
  6. Method 5. Recover missing desktop files with Deep Data Recovery
  7. How to prevent this issue next time

Why desktop files may disappear after a Windows 10 update

After a Windows 10 update, desktop files may seem to vanish because Windows signs you into a temporary profile, changes the Desktop path, hides icons, moves files to Windows.old, or resets folder view settings. In many cases, the files are not deleted immediately.

Before using recovery software, check common locations first. Avoid saving new files to the Desktop because new data may overwrite deleted files.

Method 1. Check whether Windows signed in with a temporary profile

Step 1. Press Win + I and open Accounts.

Step 2. Look for a message saying you are signed in with a temporary profile.

Step 3. Restart the computer once. If Windows loads the normal account, the desktop files may reappear.

Step 4. If not, open C:\Users, check old user folders, open each Desktop folder, and copy missing files back.

Search user folders for missing desktop files after Windows 10 update

Method 2. Search the computer for missing desktop files

Step 1. Press Win + E to open File Explorer.

Step 2. Select This PC.

Step 3. Search for part of the file name or file types such as *.docx, *.jpg, or *.xlsx.

Step 4. Right-click a found file and choose Open file location. Copy needed files to a safe folder.

Method 3. Look in Windows.old after the update

Step 1. Open C:\Windows.old\Users.

Open Windows.old to find desktop files after Windows 10 update

Step 2. Open your previous user folder.

Step 3. Go to Desktop and copy files to the new Desktop or another drive.

Step 4. Do not delete Windows.old until all important files are restored.

Method 4. Restore desktop files from File History

Step 1. Open Control Panel and choose File History.

Step 2. Click Restore personal files.

Restore missing desktop files from File History

Step 3. Browse to the Desktop folder and choose a version before the update.

Step 4. Restore files to another location first to avoid overwriting newer files.

Method 5. Recover missing desktop files with Deep Data Recovery

If the files were deleted during the update and no backup exists, scan the original drive as soon as possible.

Download Deep Data Recovery to recover missing desktop filesDeep Data Recovery

Deep Data Recovery can scan Windows drives for deleted documents, photos, archives, and other files after update failure, profile damage, or accidental deletion.

Step 1. Install the program on a different partition if possible.

Step 2. Select the system drive or original Desktop location and start a scan.

Select the system drive or Desktop location to scan for missing files

Scan the selected Windows drive for missing desktop files

Step 3. Filter by file type or search file names.

Filter and select recoverable desktop files after scanning

Step 4. Recover files to another drive, not to the original Desktop folder.

How to prevent this issue next time

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