After a Windows 10 update, desktop files may seem to vanish because Windows signs you into a temporary profile, changes the Desktop path, hides icons, moves files to Windows.old, or resets folder view settings. In many cases, the files are not deleted immediately.
Before using recovery software, check common locations first. Avoid saving new files to the Desktop because new data may overwrite deleted files.
Step 1. Press Win + I and open Accounts.
Step 2. Look for a message saying you are signed in with a temporary profile.
Step 3. Restart the computer once. If Windows loads the normal account, the desktop files may reappear.
Step 4. If not, open C:\Users, check old user folders, open each Desktop folder, and copy missing files back.
Step 1. Press Win + E to open File Explorer.
Step 2. Select This PC.
Step 3. Search for part of the file name or file types such as *.docx, *.jpg, or *.xlsx.
Step 4. Right-click a found file and choose Open file location. Copy needed files to a safe folder.
Step 1. Open C:\Windows.old\Users.
Step 2. Open your previous user folder.
Step 3. Go to Desktop and copy files to the new Desktop or another drive.
Step 4. Do not delete Windows.old until all important files are restored.
Step 1. Open Control Panel and choose File History.
Step 2. Click Restore personal files.
Step 3. Browse to the Desktop folder and choose a version before the update.
Step 4. Restore files to another location first to avoid overwriting newer files.
If the files were deleted during the update and no backup exists, scan the original drive as soon as possible.
Deep Data Recovery can scan Windows drives for deleted documents, photos, archives, and other files after update failure, profile damage, or accidental deletion.
Step 1. Install the program on a different partition if possible.
Step 2. Select the system drive or original Desktop location and start a scan.
Step 3. Filter by file type or search file names.
Step 4. Recover files to another drive, not to the original Desktop folder.